Privacy Policy
Last updated: October 2026
WaterReach Ltd is committed to protecting your privacy and handling your personal data responsibly.
WaterReach Ltd is a UK registered not-for-profit company. This policy explains how we collect, use, and protect any information you provide when using this website.
Who We Are
WaterReach Ltd is a UK registered not-for-profit company dedicated to providing sustainable community water supply solutions in low-income countries.
If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].
What Information We Collect
We may collect the following personal information when you use our website:
Contact form submissions: your name, email address, and any message you choose to send us.
Conference form submissions (UNC Water and Health Conference): your name, organisation, email address, and country, if you choose to register your interest.
Usage data: anonymised information about how you use our website, collected via Google Analytics (see below).
How We Use Your Information
We use the information you provide solely to respond to your enquiries, follow up after events you have expressed interest in, and improve our website and communications.
We will never sell, rent, or share your personal data with third parties for marketing purposes.
We will only contact you in relation to the matter for which you provided your details, unless you have given us explicit permission to do otherwise.
Google Analytics
This website uses Google Analytics to help us understand how visitors use the site. Google Analytics collects anonymised data such as pages visited, time spent on the site, and general geographic location (country level).
This data is collected only with your consent, via our cookie consent banner. You may withdraw consent at any time by clearing your browser cookies.
Google Analytics data is processed by Google LLC. For more information, see Google's Privacy Policy at policies.google.com/privacy.
Cookies
Our website uses cookies for analytics purposes only (Google Analytics), and only with your consent. We do not use cookies for advertising or tracking across other websites.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain personal data submitted via our contact and conference forms only for as long as necessary to respond to your enquiry or follow up after the relevant event.
You may request deletion of your data at any time by emailing [email protected].
Your Rights Under UK GDPR
Under UK data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing of your data; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at [email protected].
Third-Party Links
Our website contains links to external websites, including LinkedIn, WhatsApp, Dryden Aqua, and the University of North Carolina. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.